Skip to main content

This is the privacy policy and collection statement (Privacy Policy) for the website www.stremio.com.au (Website). This Privacy Policy governs the collection, use and other forms of processing of personal information of the visitors of the Website by One Collective Group Pty Ltd ABN 58 604 582 854, based at 81 Gawan Loop, Coburg North, 3058, Victoria, Australia.

One Collective Group is committed to respecting and safeguarding your privacy and the security of your personal information you share with us. If we collect or otherwise deal with your personal information, we will comply with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).

This Privacy Policy is intended to inform you about how One Collective Group will collect, hold, use, and disclose personal information, how individuals can gain access to personal information held by us and how an individual may inquire and complain about how we deal with personal information. If you are a user of our Website, this Privacy Policy should also be read in conjunction with our Legal Disclaimer/Terms and Conditions regulating the use of the Website (available on this Website).

From time to time, the Website may provide links to websites from other companies or organizations. You should carefully review the privacy policies of those websites, as they may differ from this Privacy Policy.


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Generally speaking, One Collective Group collects, holds, uses and discloses personal information for purposes such as:

  • To facilitate, maintain and continue a business relationship with suppliers or distributors
  • To communicate future promotional and marketing information including direct marketing purposes
  • To communicate with you in a personal way, such as responding to your feedback or service requests, or informing you about our products
  • To administer and fulfill your purchases and notify customers of offers
  • To deal with any enquiries or complaints
  • To administer your account
  • To manage participation in contests, promotions, surveys or features
  • For statistical purposes
  • To perform market research and improve our business
  • As otherwise stated at or about the time information is collected

When you browse our store, we also automatically receive your computer’s IP address to help us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for delivery or return, we imply that you consent to our collecting it for that specific reason.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting us at customerservice@onecollectivegroup.com or mailing us at: One Collective Group, Unit 65, 327 Mansfield Street, Thornbury, VIC, 3071.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

We will not sell, rent, lease, or provide your personal information to third parties except as described below.

We may share your information with third-party service providers to perform certain activities on our behalf, ensuring they protect your data. This may include parties in Australia and overseas (e.g., New Zealand).

Note: Overseas recipients may not be bound by Australian law, including the Privacy Act, and we cannot guarantee their compliance. By providing your data, you consent to this.

Types of third parties we may share your information with include:

  • Marketing affiliates and their agents
  • Contractors and advisors helping with operations
  • Hosting, delivery, and support service providers
  • Legal counsel
  • Any entities required by law

We do not share your personal information with other companies for their direct marketing.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide the platform that allows us to sell products and services to you.

Your data is stored securely on Shopify's servers. If you use a direct payment gateway, Shopify stores encrypted credit card data in accordance with PCI-DSS.

For more insight, see Shopify’s Terms of Service and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers will only use your data to perform their services. Please review their policies for more information, especially if they're located in other jurisdictions.

Example: U.S.-based processors may be subject to laws like the Patriot Act.

Once you leave our site or are redirected, you're no longer covered by this policy. Please review third-party site privacy terms.

SECTION 6 - SECURITY

We take reasonable precautions and follow best practices to protect your data. Credit card details are encrypted using SSL and AES-256 encryption.

Cookies

  • _session_id: Stores session info (referrer, landing page, etc.)
  • _shopify_visit: No data, tracks visits
  • _shopify_uniq: No data, counts customer visits
  • Cart: Stores cart contents (2 weeks)
  • _secure_session_id: Session token
  • storefront_digest: Auth token for password-protected stores

SECTION 7 - AGE OF CONSENT

The Website is not directed at children. Children must have parental consent before submitting personal information.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

This policy may change without notice. Please review it regularly. Last updated: 19 April 2016.

If our store is acquired or merged, your information may be transferred to the new owners.

QUESTIONS AND CONTACT INFORMATION

To access, correct or delete your information, or for any concerns, contact our Privacy Compliance Officer:

Email: customerservice@onecollectivegroup.com
Mail: One Collective Group, Re: Privacy Compliance Officer, 81 Gawan Loop, Coburg North, 3058, Victoria, Australia