Coffee Subscription

Once you have selected the subscription package that best suits your consumption habits, you will be taken to the checkout where you will set up your account. This will include setting up the recurring payment details. Your first month will automatically be debited and then every month, on the same day, we will deduct the monthly subscription fee from your bank or credit card.

You will be asked, when setting up your account, when you would like your monthly deliveries to arrive. This will be the address your parcels will be sent to each month. Your coffee parcel will arrive approximately 3-4 working days after your payment has been processed each month. Moving house or changing offices? No worries! Just log into your account and update your address to ensure your parcel is shipped to the new location.

As a once off gift to all our new coffee subscribers, we will reward you with your fourth month free! To receive this bonus, you must have received 3 full, paid months in a row at the same subscription package you selected when you signed up. Your initial sign up to one of our coffee subscriptions is counted as the first month. On your fourth month, you will find that we won’t debit your card and your coffee parcel will arrive to your doorstep. Then on your 5th month (and subsequent months following), the monthly payments will resume as normal for your subscription.

You must reach your fourth month of your subscription to receive this offer. It is a one time only reward for our coffee subscribers, and it is one per customer. It’s just our way of saying thanks for supporting us!

If you cancel your subscription before you reach your 4th month, then you will not be eligible for this offer. You need to be on the same level of subscription package for 4 months to be eligible for this offer. Read full Terms and Conditions here.

It is! Like we said, it is our way of saying thank you for your support. You just need to stay on that subscription package the full 4 months to receive the offer. Then you can decide if you want to stay, increase or decrease to a lower subscription level based on your consumption habits. But it is a once off reward and will not be reoccurring every 4 months.

Of course! There are no lock in contracts. Once you have created your account (which you do when you set up your coffee subscription the first time), you will be able to login at any time and cancel your subscription. However, there are T&C’s that apply with cancelling your subscription. You must provide a minimum of 30 days notice to cancel your subscription. If you cancel with less notice, your normal coffee parcel will arrive that month and then your subscription will be cancelled post that delivery. Read the full Terms & Conditions here.

No. If you would like to change your current subscription package you must first cancel your current subscription and start a new one. You can do this in the subscription portal.